What if my TCU ID card is not working correctly?

The most frequent problem is within the magnetic strip on the back of your card, which contains information needed when using the access control card readers. If the strip is damaged or encoded improperly, the card will not scan accurately.

Because it is a magnetic strip, it can be easily demagnetized if exposed to a magnet, strong battery (as in cell phones), speakers, radios, head phones or other bank cards. In rare cases even the remote on your car key can demagnetize the card.

Come by the ID Card Center office to resolve problems with your TCU card. We can remagnetize cards, or issue you a new one if your card is too damaged to work well.