I lost my card. What do I do?

Report it lost immediately! Anyone finding the card will be able to use it as if it was their own-having access to the same doors and any funds you might have! There are 3 ways to report your card lost or stolen.

Log onto my.tcu.edu
Click on “Helpful Links”
Click “Frog Bucks”
Check The “I Agree” box
Press “Continue”
REPORT A CARD LOST- Click here to report your ID card lost.
Also click here to report that you found it!

Call the ID Center at 817-257-7856
Between the hours of 8am and 5pm Monday-Friday

After hours, call the TCU Police Department
817-257-7777

Next, you can replace the card. Stop by the ID Card Center and sign the “Replacement Log”.  We will be able to provide you with a new ID, complete with any previous access or funds, in about a minute.   Your old card will be deactivated as soon as we print the new one.

I didn’t lose my card; it was stolen. Do I have to pay the $20 replacement fee?
Unfortunately, yes.

I lost my card, got it replaced, and found my old one again. Can I get a refund on the $20 charge?
Unfortunately, no.

I lost my card, got a replacement, lost the replacement and found my old card. Can I reactivate it?
Sure! Bring it by the ID Card Center.

Is there an "ID Card Lost and Found" on campus?
No really however, people who find ID cards typically turn them in the closest “authority” which may be the counter at the bookstore, the rec center, the police department or at the front desk of the nearest residence hall. However, many lost ID’s do get turned in to the ID Card Center as well as the Information Desk. Both are located in the Brown-Lupton University Union. The ID Center is on the 2nd floor in room 2033 and can be reached by phone at 817-257-7856. The Information Desk is on the first floor and can be reached at 817-257-7927.
The ID Card Center staff does its best to notify students that their card has been turn in at the ID Center by sending an email to that student.
We do encourage anyone who finds an ID to turn it into the ID Center or the Police Department as soon as possible.